NBT Bancorp Inc. operates as a financial holding company, providing an extensive array of commercial banking, retail banking, and wealth management solutions. The institution's deposit offerings include checking accounts (comprising demand deposit and negotiable order of withdrawal accounts), savings accounts, money market accounts, and certificates of deposit. Its diverse loan portfolio spans commercial financing for industrial operations, real estate acquisitions, agricultural ventures, and construction projects. Additionally, the company extends credit through both direct and indirect consumer loans, home equity products, various mortgage options, general business banking credit facilities, and residential real estate lending. Beyond its core banking activities, NBT Bancorp delivers trust and investment advisory services, personal financial planning, life insurance products, and specialized consulting and recordkeeping for retirement plans. The firm also provides a range of insurance coverage, including personal property and casualty, business liability, and broader commercial policies. Many of its products and services are accessible around the clock via digital platforms (online and mobile) and telephone banking, allowing clients to conveniently manage balances, make deposits, transfer funds, pay bills, access statements, apply for credit, and utilize numerous other features. As of December 31, 2021, NBT Bancorp Inc. maintained a physical presence consisting of 140 branch locations and 164 automated teller machines (ATMs) spread across New York, Pennsylvania, Vermont, Massachusetts, New Hampshire, Connecticut, and Maine. The company was established in 1856 and has its corporate headquarters situated in Norwich, New York.